We now accept to-go orders via Twitter!

In case you haven't heard it throughout the Twitter-sphere, we are now accepting advanced orders via Twitter. At first, this sudden change came as a surprise and scare to myself and our entire restaurant staff. These initial feelings had a lot to do with the fact that we were new to this "Twitter" thing, but mostly because we didn't see the necessity in doing so. Much to our surprise, Twitter is a resource that demands results now, and subsequently our local following has intensified since beginning to interact with our community through it last year.

Late last week, our staff and the creative minds over at Endagon Innovations, decided to step up our game and answer some of the requests we were beginning to receive from customers. The viral capabilities of Twitter induced immediate commotion around the outlandish idea of ordering meals over Twitter. After much debate and fumbling for solutions, we announced that we were able to accept advanced orders through Twitter's Direct Messaging capabilities. One customer, Ted Murphy (@tedmurphy on Twitter), issued encouraging thoughts on allowing @ replies for orders, but anyone that understands Twitter should quickly realize the hurdles that we would encounter with doing that as well.

Photo By: Ted Murphy

Because we pride ourselves around customer service, we never want to inconvenience a customer by missing an order or having our technological systems go down temporarily. Therefore, after Ted Murphy ordered a lunch 24 hours in advance via an @ reply, we accepted the notion and realized that, with such an advanced notice, we could work this way too. (Thanks for pushing us Ted!)

So here we are on February 3rd of 2009 serving the Downtown Orlando area via Twitter. Who would have thought? I do not know if any other restaurants or service industy entities are doing something similar, but we certainly understand its power and hope to be recognized as a leading adopter of new technologies. We know that since we are presently working with one of the most creative and "innovative" companies around, we will have no problem slowly becoming the "full-service" restaurant that I know we can be.

So how do you order your To-Go via Twitter? Simple.

1) Start following us on Twitter and wait for us to start following you back.
2) Send us a "direct message" on Twitter with your order.
3) Make sure you get a confirmation tweet back before picking up your order
4) Pick up your yummy food!

Once again, for anyone that would like to order via a regular tweet, we will need 24hrs in advance (at least for right now).

Thanks again for all of your support, and hopefully this will make it easier for all of you Tweeple to place your to-go orders! Also, stay tuned for an announcement on our next Sushi TweetUp!

Check out some really cool posts on our Twitter to go orders from:
Etan Horowitz from the Orlando Sentinel
Ted Murphy of IZEA